World United is owned and operated by the Homeless World Cup Foundation.
The Homeless World Cup Foundation is a charity registered in Scotland. Our Charity Number is SCO37091.
Any optional information is clearly highlighted, and you can utilise our services without providing this information.
This is the personal information that we collect per service:
We collect your contact details and other information about you, in order to create an account for you. We collect your date of birth to ensure that the content provided within the application is suitable and we may also send you discount vouchers.
We store the selected language and determine your location and time zone using geolocation services (if access is provided) so that we can customize your use of our services.
You can amend your location, time zone and are optionally able to add a personalised profile picture.
If you purchase entry for an event, we use Stripe Inc., a PCI-compliant third party, to collect and process your payment information. We collect your IP address to calculate taxes where relevant. We may also collect contact and delivery information to enable us to send apparel and marketing. You may opt out of receiving marketing emails.
When you complete a World United run, we collect contact and delivery information to enable us to send your medal as a reward for completion, and marketing via SMS and/or email (if you opted in).
As part of connecting to an app or device, to sync your distances/activities, you will be required to consent to the sharing of your devices information with us. We may use this information for debugging specific issues you have reported. The information provided will vary on the app or device used but can contain information such as the locations you have exercised, the route taken, and your heart rate/other health data.
We only use and store the following information and dispose of all other health/location data provided by the connected service.
Distance Travelled
Number of steps
Activity type (e.g. running/walking)
Duration of activity
Third-party app name/data sources
When you post a distance
You are able to add comments or photos to accompany the details of the exercise completed. The visibility of these comments and images depends on your profile privacy settings.
We will collect and store your contact information, and also collect the contents of your communication, to enable us to provide you with support services.
When you sign up to receive our newsletter we will collect your name and email address. We will also collect details about how you interact with newsletters we send e.g., did you open the email.
We may collect statistical information, such as visit counts and traffic sources, so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information is aggregated and therefore anonymous.
If you use our services whilst logged into the following services, then they will collect information about your browsing as detailed in their privacy policy.
We use Google Analytics to collect information about your browsing habits whilst using our services. As detailed within Google’s privacy policy, Google may share this information publicly and with their partners.
A cookie is a piece of code that creates a file on your computer to track the pages that you view on our website.
We use cookies for a variety of purposes. Read our Cookie Notice to learn more about the cookies we use and what we use them for.
We collect personal information for some or all of the following reasons:
We process your personal information because you’ve given us permission, and we need to process the information to provide the services you have requested and/or to fulfil our contract with you. We may also process your personal information to comply with the law e.g., our tax obligations.
You are able to select in your profile if you wish your profile page details to be made available to everyone or just people in your team of the run(s) you participate in. You can change this setting at any time.
Depending on the privacy settings you select, these items, excluding your email address, will also be shared with everyone or just people in your team of the run(s) you participate in. You can change this setting at any time.
We utilise a number of sub-processors to enable the provision of services to you. Personal information may be provided to these sub-processors as part of the delivery of the services.
We do not disclose your personal information to any third party other than those described previously or when legally mandated.
Your personal information is held in a controlled and secure environment. We use appropriate technical, organisational, and administrative security measures to protect any information we hold from loss, misuse, and unauthorised access, disclosure, alteration and destruction.
You must prevent unauthorised access to your account by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
We do not use automated decision-making or profiling.
We only keep your personal information for as long as it is required.
We will keep your personal information:
Your information may be accessed by our global team as required to provide services to you. We hold your personal information in cloud storage, with servers in the United States and the United Kingdom.
We have published this privacy notice to keep you informed as to what we do with your personal information. We strive to be transparent about how we use your personal information.
You have the right to access your information. Please email us if you want to access the personal information we hold about you.
If the information we hold about you is inaccurate or not complete, you have the right to ask us to rectify it. You can correct your information either within your account or by emailing us.
This is sometimes called ‘the right to be forgotten’. If you want us to delete all your personal information please email us.
We will allow you to obtain and reuse your personal information for your own purposes across services in a safe and secure way. Please email us if you wish to port your information.
You have the right to object to how we process your personal information. If you wish to object please email us to delete your account.
If you have given us your consent to process your personal information but change your mind later, you have the right to withdraw your consent at any time. You can withdraw your consent within your account, by emailing us.
You have the right to complain if you feel that we have not responded to your requests to solve a problem.
You can email our privacy team at team@worldunited.com.
If you are a European resident, you have the right to make a complaint to your Supervisory Authority.
We may change this notice from time to time in the future. Any such changes will be posted here and, where appropriate, notified to you in writing. We advise you to check back frequently to see any updates or changes.
